InSurvey - Notice history

All systems operational

100% - uptime

Authentication platform - Operational

100% - uptime
Aug 2024 · 99.81%Sep · 99.63%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Administration interface - Operational

100% - uptime
Aug 2024 · 99.81%Sep · 99.63%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Respondent interface - Operational

100% - uptime
Aug 2024 · 99.81%Sep · 99.63%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Core API - Operational

100% - uptime
Aug 2024 · 99.81%Sep · 99.63%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Messaging and notification API - Operational

100% - uptime
Aug 2024 · 99.81%Sep · 99.63%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Print and receipt API - Operational

100% - uptime
Aug 2024 · 99.81%Sep · 99.63%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Report and analysis export API - Operational

100% - uptime
Aug 2024 · 99.81%Sep · 99.63%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Content Delivery Network (CDN) - Operational

100% - uptime
Aug 2024 · 99.81%Sep · 99.63%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Public website (insurvey.se) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Knowledge base (docs.insurvey.com) - Operational

100% - uptime
Aug 2024 · 99.75%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Support ticket platform (support@insurvey.se) - Operational

100% - uptime
Aug 2024 · 99.81%Sep · 99.91%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Blog (blogg.cloudconnected.se) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

Scheduled update of core services
  • Completed
    October 11, 2024 at 4:00 AM
    Completed
    October 11, 2024 at 4:00 AM

    We are planning for a scheduled maintenance during that time. During this time, there may be brief service interruptions, and we appreciate your understanding.

Sep 2024

Network Disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and our provider is monitoring the results.

  • Identified
    Identified

    The issue has been identified as a network error. Our provider is working on a solution.

  • Investigating
    Investigating

    We are currently experiencing downtime in our environments. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

    Thank you for your understanding.

Scheduled Maintenance by Our Service Provider
  • Completed
    September 12, 2024 at 5:00 AM
    Completed
    September 12, 2024 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    September 12, 2024 at 3:00 AM
    In progress
    September 12, 2024 at 3:00 AM
    Maintenance is now in progress
  • Planned
    September 12, 2024 at 3:00 AM
    Planned
    September 12, 2024 at 3:00 AM

    During this time, there may be intermittent service disruptions or performance issues affecting our platform. Our team will be monitoring the situation closely to minimize any potential impact on your services.

Services unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Update

    Our service provider is still experiencing issues following a scheduled update. We are actively working together with them to resolve the issue as quickly as possible. Thank you for your continued patience.

  • Identified
    Update

    Our service provider has encountered issues during a scheduled update. We, along with them, are working to resolve the problem as quickly as possible.

  • Identified
    Identified

    Our service provider is currently experiencing an unexpected issue related to a planned update, and some services may be unavailable.

Aug 2024

Knowledge base (docs.insurvey.com) outage
  • Resolved
    Resolved

    Knowledge base (docs.insurvey.com) is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Knowledge base (docs.insurvey.com) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Knowledge base (docs.insurvey.com) outage
  • Resolved
    Resolved

    Knowledge base (docs.insurvey.com) is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Knowledge base (docs.insurvey.com) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Knowledge base (docs.insurvey.com) outage
  • Resolved
    Resolved

    Knowledge base (docs.insurvey.com) is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Knowledge base (docs.insurvey.com) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Knowledge base (docs.insurvey.com) outage
  • Resolved
    Resolved

    Knowledge base (docs.insurvey.com) is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Knowledge base (docs.insurvey.com) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Knowledge base (docs.insurvey.com) outage
  • Resolved
    Resolved

    Knowledge base (docs.insurvey.com) is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Knowledge base (docs.insurvey.com) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2024 to Oct 2024

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